1. Acceptance of Terms
By accessing or using the services provided by batik77, you agree to be bound by these Terms & Conditions. These terms constitute a legally binding agreement between you and our platform. If you do not agree with any part of these terms, you must cease using our services immediately.
We reserve the right to update these terms at any time. Continued use of the site following any modifications constitutes your acceptance of the updated terms.
2. Eligibility
To use this platform, you must be at least 18 years of age or the legal minimum age for gambling in your applicable jurisdiction. By registering, you warrant that you have the full legal capacity to enter into this agreement.
Access to our services is intended for users in Malaysia. Access from regions where online gambling is prohibited may be restricted.
3. Account Registration and Security
Users must provide accurate, current, and complete information during registration. To ensure security and compliance, we require identity verification (KYC) which must be completed before any withdrawals are processed.
Strictly one account per person, household, or device. The creation of multiple accounts is a violation of our terms.
You are solely responsible for maintaining the confidentiality of your password and account details. If you suspect your account has been compromised, you must contact our support team through the channels on this site immediately.
4. Deposits and Withdrawals
We support various payment categories via our partner payment providers. All deposits and withdrawals are subject to the limits and processing times displayed within your account, which may vary depending on the payment method used.
For security reasons, payment methods used for deposits and withdrawals must be registered in the name of the account holder. Third-party payments are strictly prohibited.
Withdrawal requests are subject to account verification and the completion of any active wagering requirements.
5. Bonuses and Promotions
Each bonus or promotion is governed by its own specific terms. You can find the current available offers on our Promotions Page.
Wagering Requirements: Bonus funds are treated separately from cash deposits. Wagering requirements (playthrough) must be met before bonus funds or winnings derived from them can be withdrawn.
While a bonus is active, maximum bet limits may apply to individual rounds. Any bets exceeding these limits may result in the forfeiture of the bonus and associated winnings.
Bonus abuse, including but not limited to hedging or using multiple accounts to claim the same offer, is strictly prohibited.
6. Game Rules and Fair Play
All games on our platform are powered by certified Random Number Generators (RNG) provided by licensed game suppliers to ensure fair and unbiased outcomes.
In the event of a technical glitch, server failure, or interruption during a game round, the round may be voided, and stakes will be refunded to the user's balance.
Any disputed rounds will be investigated using server logs provided by the game suppliers, and the final decision rests with the platform.
7. Prohibited Activities
The following activities are strictly prohibited and may lead to immediate account suspension and forfeiture of funds:
- Fraudulent activity or providing false information.
- Requesting chargebacks from payment providers.
- Collusion between players or arbitrage/hedge betting to guarantee profit.
- The use of bots, software automation, or scripts.
- Exploiting technical glitches or errors in the system.
- Money laundering or using the platform for non-gaming financial transactions.
- Using payment methods belonging to another person.
8. Responsible Gambling
We are committed to providing a safe gaming environment. Users have access to tools to manage their gaming, including deposit limits, session reminders, and cool-off periods.
Self-Exclusion: Users may request self-exclusion. Please note that once a self-exclusion period is set, it cannot be cancelled early. For more details, please visit our Responsible Gaming page.
9. Intellectual Property
All content, branding, logos, and software on this site are the property of batik77 or its partners. Users are granted a limited license to access the site for personal, non-commercial use.
You may not reproduce, modify, or distribute any part of this website without express written consent.
10. Availability and Liability
Our services are provided on an "as is" and "as available" basis. We do not guarantee that the service will be uninterrupted or error-free, as maintenance or external factors may cause temporary downtime.
Obvious errors in displayed odds, account balances, or payout calculations may be corrected by the platform. In such cases, the corrected value will prevail.
11. Suspension and Termination
We reserve the right to suspend or terminate any account for breaches of these Terms & Conditions, suspected fraud, or during an active investigation.
Upon termination, remaining balances will be handled according to the nature of the breach; legitimate funds may be returned, while funds gained through fraud or abuse will be withheld.
12. Data Protection
The collection and processing of your personal data are governed by our privacy standards. For detailed information on how we protect your information, please refer to our Privacy Policy.
13. Complaints and Disputes
If you have a concern, we encourage you to use our internal complaint channels first. Please provide your account ID and a detailed description of the issue to our support team.
We strive to resolve all disputes fairly and promptly. If a dispute remains unresolved internally, it will be handled according to our internal resolution protocols.
14. Changes to These Terms
These terms may be updated periodically to reflect changes in services or regulations. Updates are posted on this page. We recommend checking the Effective Date at the top of this page to ensure you are reading the most current version.
15. Contact Information
If you have any questions regarding these Terms & Conditions, please contact our support team through the official support channels available on this site.