Privacy Policy | batik77 Official Login & Secure Gaming

Last Updated: 2026-08-18

What we collect: Account details, identity verification, and payment information.
Why we collect it: To manage your account, process funds, and prevent fraud.
Who sees it: Our internal team and trusted payment/verification partners. We never sell your data.
How long we keep it: For the life of your account and as required by Malaysian law.
Your Control: You can request access or deletion via our support channels.

1. Introduction and Scope

This Privacy Policy describes how batik77 collects, uses, and protects your personal information when you use our platform. By accessing our services, you agree to the practices described herein.

This policy applies exclusively to the batik77 platform. It does not apply to third-party websites, affiliate links, or external services that you may visit after leaving our site. We encourage you to review the privacy policies of any external sites you interact with.

2. Personal Information We Collect

Account and Identity Data

Information provided during registration to establish your identity and manage your profile.

Verification Documents

Documents required for KYC (Know Your Customer) processes to verify your age and legal eligibility to play.

Payment Data

Details necessary to process deposits and withdrawals via our supported payment methods.

Gaming and Transaction Activity

Records of your wagers, wins, losses, and financial transactions within the platform.

Technical Data

IP addresses, browser types, device identifiers, and operating system information for security and optimization.

Support Communication

Records of your interactions with our support team to resolve queries and improve service.

3. How We Collect Data

We collect information through three primary channels:

Directly from you: Information you enter when registering, updating your profile, or contacting support.
Automatically: Technical data collected through cookies and server logs as you navigate the site.
Partner providers: Information received from our payment processors and identity verification partners to confirm transaction validity.

4. Why We Use Data

Your data is processed for the following legitimate purposes:

Account Management: Creating and maintaining your secure user profile.
Financial Processing: Facilitating seamless deposits and withdrawals.
Compliance: Verifying your age and identity to ensure legal operation.
Security: Detecting and preventing fraud, money laundering, and multi-accounting.
Optimization: Improving our user interface and personalizing your experience.
Legal Obligations: Fulfilling requirements imposed on gambling operators in Malaysia.
Marketing: Sending promotions only if you have explicitly opted in.

5. When We Share Data

We do not sell your personal data to third parties. We only share information with:

Service Providers: Payment processors, identity verification services, and technical infrastructure providers essential for platform operation.
Legal Authorities: When required by law or to comply with a valid legal request from relevant regulatory bodies.

6. How We Protect Data

We implement robust security measures to safeguard your information, including:

Encryption: Use of industry-standard encryption for data in transit.
Access Control: Restricting internal access to sensitive data to authorized personnel only.
Isolation: Ensuring payment data is handled through secure, isolated channels.
Monitoring: Continuous security monitoring to detect and prevent unauthorized access.

7. Cookies and Tracking

We use cookies to enhance your experience, remember your preferences, and ensure platform security. For a detailed explanation of the cookies we use and how you can manage them, please visit our Cookie Policy.

8. Your Rights

Depending on your location, you may have the following rights regarding your data:

Access and Correction: Request a copy of your data or correct inaccuracies.
Deletion and Portability: Request that we erase your data or provide it in a portable format.
Objection and Withdrawal: Object to certain processing or withdraw your consent for marketing.

To exercise these rights, please contact our support team via the channels available on this site. Please note that certain data must be retained even after account closure to comply with gambling and anti-money laundering regulations.

9. How Long We Retain Data

We retain your personal information for as long as your account remains active. Once an account is closed, we only keep data for the period required by applicable law in Malaysia for auditing and regulatory purposes.

10. Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account was created by a minor, the account will be closed immediately, and any associated data will be handled according to our safety protocols. Parents or guardians who suspect a minor is using our platform should report this via our support channels.

11. Cross-Border Transfers

Some of our technical and payment providers operate outside of Malaysia. In such cases, we ensure that appropriate safeguards are in place to protect your data during these transfers.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates are published on this page. We recommend checking the "Last Updated" date at the top of this page to stay informed.

13. Contact Us

If you have any questions, concerns, or requests regarding your privacy, please reach out to us through our Support Page. Our team is available to assist you with all privacy-related inquiries.